Common E-mail Issues & Problems

What settings do I use to setup my email?
 One of the most common causes of problems users have when setting up email on a new computer or mobile device is not having all the correct settings in...
Sun, 7 Sep, 2014 at 1:23 PM
Setting Up Your E-Mail in Outlook, Outlook Express or Microsoft Mail
Information You Will Need Email Username Email Password Incoming (IMAP) Email Server Address Outgoing (SMTP) Server Address Outgoing (SMTP) Port Nu...
Fri, 21 Feb, 2025 at 6:18 PM
Setting up your IMAP email on an Android device
Android devices support the IMAP email protocol. IMAP will allow you to view emails and folders from multiple devices and keep all of them in sync. In...
Fri, 21 Feb, 2025 at 6:21 PM
Setting up your IMAP email on an iPhone or iPad
The iPhone and iPad supports IMAP. IMAP will allow you to view emails and folders from multiple devices and keep all of them in sync. Information You ...
Fri, 21 Feb, 2025 at 6:23 PM
How do I change my Email Password?
First you need to have your current email username and password. If you do not have these please contact support. Information You Will Need Server ...
Fri, 21 Feb, 2025 at 6:32 PM
How do I set a Vacation Auto Reply?
To set an Out Of Office/Vacation Message auto-reply use the following steps. Screenshots are at the bottom. Information You Will Need Server Control Pane...
Fri, 21 Feb, 2025 at 6:29 PM
Why does some email take a long time to arrive?
As part of our efforts to reduce SPAM use use a technique called Greylisting. Greylisting is one of the most successful spam filtering techniques ava...
Wed, 11 Mar, 2015 at 9:45 AM
Setting Up SPAM Filter User Preferences
To SPAM filter settings use the following steps. Screenshots are at the bottom. Information You Will Need Server Control Panel Address (usually htt...
Fri, 21 Feb, 2025 at 6:34 PM
Problems with e-mail? Please read this troubleshooting guide
Most email problems are related to improper configuration of email accounts in Email clients. If you have any problem with sending/receiving emails pl...
Sun, 7 Sep, 2014 at 1:41 PM
CIIC SPAM Policy
If you have any questions about our policies, please contact us at support@ciicweb.com E-Mail Restrictions  You might wonder why we have a policy agains...
Tue, 19 Apr, 2022 at 1:47 PM