Common E-mail Issues & Problems

What settings do I use to setup my email?
 One of the most common causes of problems users have when setting up email on a new computer or mobile device is not having all the correct settings in...
Sun, 7 Sep, 2014 at 1:23 PM
How do I change my Email Password?
First you need to have your current email username and password. If you do not have these please contact support. Next, in your web browser go to http...
Sun, 7 Sep, 2014 at 1:25 PM
How do I set a Vacation Auto Reply?
First you need to have your email username and password. If you do not have these please contact support. Next, in your web browser go to http://www.y...
Sun, 7 Sep, 2014 at 1:27 PM
Why does some email take a long time to arrive?
As part of our efforts to reduce SPAM use use a technique called Greylisting. Greylisting is one of the most successful spam filtering techniques ava...
Wed, 11 Mar, 2015 at 9:45 AM
Setting up your POP3 email on an Android device
Requirements: Before you start, be sure you have these handy: Your domain name: domain.com Your email address: name@domain.com Your username. Your...
Sun, 7 Sep, 2014 at 1:30 PM
Setting Up Your E-Mail in Outlook, Outlook Express or Microsoft Mail
Go to the following menu for your email client: Mail in Outlook 98, 2000, Outlook Express, and Microsoft Mail: Tools –> Accounts then Add Mail in...
Sun, 7 Sep, 2014 at 1:31 PM
Setting Up SPAM Filter User Preferences
Login to the Personal-Admin webpage on your server by going to: http://www.yourdomain.com/personal Login with your username and password. Submit a S...
Wed, 20 May, 2015 at 12:05 PM
Problems with e-mail? Please read this troubleshooting guide
Most email problems are related to improper configuration of email accounts in Email clients. If you have any problem with sending/receiving emails pl...
Sun, 7 Sep, 2014 at 1:41 PM
Setting up your POP3 email on an iPhone
Let’s setup your POP3 email into your iPhone. Access your Settings on the iPhone and access the “Mail, Contacts, Calendars” item You will see a...
Sun, 7 Sep, 2014 at 1:46 PM
CIIC SPAM Policy
If you have any questions about our policies, please contact us at support@ciic.com E-Mail Restrictions You might wonder why we have a policy again...
Sun, 7 Sep, 2014 at 1:57 PM