To set an Out Of Office/Vacation Message auto-reply use the following steps. Screenshots are at the bottom.

Information You Will Need

  • Server Control Panel Address (usually https://mail.yourdomain.com/login)
  • Email Username
  • Email Password
  • (contact support if you do not have this information)

Once logged in you will see the Personal Profile as shown in the second Screenshot below.
(Note: if you are the Site Admin user you will first see the User List and you must select your account)

  1. Login with your email username and password. (The username is NOT your email address. It is the email username for your account)
  2. Click on Email on the left side menu.
  3. Click the yellow button to “Enable” Vacation Message and the options will then appear.
  4. Make sure the Sender Address is set to the email address as you use it so that is what recipients will see.
  5. Choose a starting date and ending date.
  6. Put the message under “Auto-Reply”.
  7. Click Save to finish.

It is important to know that only one out of office message will be sent to each email each day. If someone sends you 10 emails in one day they will only get one out of office auto-reply.


Click on the screenshots below..