Android devices support the IMAP email protocol.
IMAP will allow you to view emails and folders from multiple devices and keep all of them in sync.
Information You Will Need
- Email Username
- Email Password
- Incoming (IMAP) Email Server Address
- Outgoing (SMTP) Server Address
- Outgoing (SMTP) Port Number
- (contact support if you do not have this information)
Open your email app on your Android device.
- Open the app settings.
- Tap Add Account.
- Choose Other or IMAP as the account type. (this will vary depending on the app you are using)
- When prompted enter your email address
- Do NOT press Next. There should be an option for Manual Settings
- Since we offer standard IMAP email your device will not be able to find your email settings automatically, you need to enter them manually.
- Ensure IMAP is selected.
- Enter your incoming mail server information:
- Hostname: Mail Server: mail.yourdomain.com or supplied server address
- Username: Supplied Username.
- Password: Supplied Password. (This is the same password used to access webmail)
- Enter your outgoing mail server information:
- Hostname: is normally mail.yourdomain.com
- Username: Supplied Username.
- Password: Supplied Password.
- Port #: 587
- Tap Next or Finish (this will vary depending on the app you are using)
- If the account setup was unsuccessful please call our office for help at 818-591-7825.