Common E-mail Issues & Problems

Someone is sending spam or viruses that appears to come “from” an address at my domain.
This type of abuse happens frequently to many domain name owners, since spammers rarely use their own domain names in SPAM and viruses sele...
Sun, 7 Sep, 2014 at 1:58 PM
How can users change their email password themselves?
Your users can change their email password very easily. They should login to their account control panel at http://www.yourdomain.com/personal After ...
Tue, 22 Aug, 2023 at 9:08 PM
How to resolve common Quota errors
If Outlook is properly set up to check your email using POP protocol, you should typically not run into the over-quota problem unless mail is not being ...
Sun, 7 Sep, 2014 at 2:02 PM
How do I enable SMTP Authentication?
It is necessary to enable SMTP Authentication (or SMTP Auth) in your email client (the software on your computer that you use to send and receive emai...
Sun, 7 Sep, 2014 at 2:05 PM
Do you scan email for viruses?
Yes, all our hosting plans include incoming email virus scanning. Our virus database is updated once per day. However we do not guarantee that our sof...
Sun, 7 Sep, 2014 at 2:06 PM
Setting Filters for SPAM in your mail program
  All mail arriving at our servers from outside will be passed through a set of filters which attempt to classify it as spam or non-spam. You can cu...
Sun, 7 Sep, 2014 at 2:08 PM