What is your refund policy?
If
within 30 days after purchasing a web site from us, you are not happy
with our web site prices or services, just let us know within that 30
days. Written requests must be signed by an officer of the Company or
the owner of the domain name and be on Company letterhead. The request
must be emailed, faxed or phoned directly to CIIC. We will then promptly
refund your money, less any setup fees or domain name registration
fees.
Note: this refund guarantee does not apply to any web site disconnected for violating our acceptable use policy.
What is your cancellation policy?
To
cancel your web site, we must receive a formal request emailed, faxed
or phoned at least 30 days prior to the start of your next hosting
period. The request must include the web site name, billing and contact
information, daytime phone, and fax number. In addition, the
cancellation request must be signed by an officer of the company or by
the owner of the domain name.